Privacy Policy

1. Introduction

Welcome to Chicken and Bun ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, dine at our restaurants, or interact with us in any way.

By accessing or using our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Contact information (name, email address, phone number, delivery address)
• Account information (username, password)
• Payment information (credit card details, billing address)
• Order history and preferences
• Feedback, survey responses, and communications with us

2.2 Automatically Collected Information

When you use our website or mobile app, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, clicks)
• Location data (with your permission)
• Cookies and similar technologies (see our Cookie Policy)

3. How We Use Your Information

We use your information for the following purposes:

• Process and fulfill your orders
• Create and manage your account
• Provide customer support
• Send transactional messages (order confirmations, delivery updates)
• Send marketing communications (with your consent)
• Improve our products, services, and user experience
• Analyze usage patterns and trends
• Protect against fraud and unauthorized transactions
• Comply with legal obligations

4. How We Share Your Information

We may share your information with:

• Service providers (payment processors, delivery partners, IT services)
• Business partners (with your consent)
• Legal authorities (when required by law)
• Potential buyers (in case of merger, acquisition, or sale of assets)

We do not sell your personal information to third parties.

5. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Delete your personal information
• Restrict or object to certain processing activities
• Receive your information in a portable format
• Withdraw consent at any time (where processing is based on consent)

To exercise these rights, please contact us at privacy@chickenandbun.com.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We will take appropriate measures to ensure your information remains protected in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@chickenandbun.com

Address: 123 Main Street, Anytown, AN 12345