Terms and Conditions

Last Updated: May 2, 2025

1. Introduction

Welcome to Chicken and Bun. These Terms and Conditions ("Terms") govern your use of our website, mobile application, and services (collectively, the "Services"), as well as your purchase and consumption of our products.

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

2. Definitions

In these Terms:

  • "We," "our," or "us" refers to Chicken and Bun, its owners, directors, employees, and affiliates.
  • "You" or "your" refers to the user or customer of our Services.
  • "Content" refers to text, images, videos, audio, graphics, and other material displayed on our Services.
  • "User Content" refers to content that users submit or transmit to our Services.

3. Account Registration

To access certain features of our Services, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding your password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

We reserve the right to disable any user account at any time if, in our opinion, you have failed to comply with these Terms.

4. Ordering and Payment

By placing an order through our Services, you are making an offer to purchase the products you have selected. We reserve the right to accept or decline your order at our discretion.

Prices for our products are as quoted on our website or mobile application. We reserve the right to change prices at any time without notice.

Payment must be made at the time of ordering. We accept various payment methods as indicated on our Services. You represent and warrant that you have the legal right to use any payment method you provide.

If you believe your order or payment has been processed incorrectly, please contact our customer service team immediately.

5. Delivery and Collection

Delivery times are estimates only and may vary depending on traffic, weather conditions, and other factors beyond our control. We will make reasonable efforts to deliver your order within the estimated time frame.

You are responsible for providing accurate delivery information. If we cannot deliver to the address provided, we may cancel the order and charge a cancellation fee.

For collection orders, you agree to collect your order at the specified time. If you fail to collect your order within 30 minutes of the specified time, we may dispose of the order and no refund will be provided.

6. Refunds and Cancellations

You may cancel your order within 5 minutes of placing it. After this time, cancellation may not be possible as preparation may have begun.

If you are dissatisfied with your order, please contact our customer service team within 24 hours. We may offer a refund, replacement, or store credit at our discretion.

We reserve the right to cancel any order at our discretion. If we cancel your order, we will refund any payment made.

7. User Content

By submitting User Content to our Services (such as reviews, comments, or photos), you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in any media.

You represent and warrant that your User Content does not violate any third-party rights, including copyright, trademark, privacy, or other personal or proprietary rights, and does not contain any material that is defamatory, obscene, or otherwise unlawful.

We reserve the right to remove any User Content at our discretion without notice.

8. Intellectual Property

All Content on our Services, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software, is the property of Chicken and Bun or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

You may not use, reproduce, distribute, modify, or create derivative works from any Content without our express written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Chicken and Bun shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use our Services;
  • Any conduct or content of any third party on our Services;
  • Any content obtained from our Services; and
  • Unauthorized access, use, or alteration of your transmissions or content.

Our total liability for any claim arising from or relating to these Terms or our Services shall not exceed the amount paid by you to us during the six-month period preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Chicken and Bun, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

  • Your use of our Services;
  • Your violation of these Terms;
  • Your violation of any rights of another; or
  • Your conduct in connection with our Services.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

Any dispute arising from or relating to these Terms or our Services shall be resolved exclusively in the courts of [Your Jurisdiction].

12. Changes to These Terms

We reserve the right to modify these Terms at any time. The updated version will be indicated by an updated "Last Updated" date. Your continued use of our Services after any such changes constitutes your acceptance of the new Terms.

13. Contact Us

If you have any questions about these Terms, please contact us at:

Email: legal@chickenandbun.com

Address: 123 Main Street, Anytown, AN 12345

For more information about our data practices, please also see our Privacy Policy and Cookie Policy.